These questions will answer all your questions about the process!
How do I become a patient?
It’s simple really! All you have to do is make an appointment.
I have questions for you before I make a new patient appointment, so how do I reach you?
Great question. Go into my online scheduler and schedule a 15 minute (free) INTRO call with me, and we can have a brief conversation to determine if I can help you.
How does the process work? / What is the first visit with you like? / How many visits can I anticipate needing with you?
The initial consultation is 90 minutes, or 1.5 hours. We go in-depth about your health history, medical history, social history, all of it! It’s like we both become detectives. If you need a physical exam, we will attempt it during the video visit, or I will refer you to one of my colleagues that I coordinate with in the San Diego area, or your local doctor. After the appointment, we usually do blood work or other testing. Then about two weeks later, we have a 60 minute follow up visit to discuss lab work and next steps. Sometimes, we need more time with our visits, so visits can be up to 90 minutes, or broken up into several visits. After the first follow up, we develop a treatment plan, and we make a plan to help you execute it over a 3-6 month time-frame. After 3-6 months has passed, we follow up and often do lab retesting. This 3-6 month cycle repeats as needed per your case and your needs, until ultimately you “graduate” and only need to see me once a year (or less).
How do I pay for visits?
I charge patients online via credit card, which is required for booking the appointment; and I charge the card after the appointment.
How do I make an appointment?
If you need an appointment time that is not available, please email me. I have other appointment hours available upon request 🙂 Texting also gets a very quick response 858-264-6624. This is my business phone.
How do you do blood draws?
Most of the blood draws for my patients are carried out by Teresa and team from The Mobile Vampire, which is a mobile phlebotomy service in the San Diego area that comes directly to your house for the blood draw. If you are in another part of California, we arrange for a phlebotomist to come to your house, or find a draw site for you to visit local to you.
What lab testing do you offer?
I usually recommend a variety of testing:
- Comprehensive blood work:
- Contains pretty much anything you could every want!
- Yes – I know how to run full hormone and full thyroid panels ;)… and I do it all the time!
- DUTCH testing
- Genetic testing – I use StrataGene + EpiGenetics
- Adrenal dysfunction testing
- Micronutrient testing
- Omega Check
- Celiac testing
- Food allergy testing
- Food sensitivity testing
- Leaky gut testing
- Stool testing – I use Doctor’s Data GI360 or GI-MAP
Are labs covered by insurance?
No. Most people pay cash for labs. I work with many labs to get you the BEST possible price. I don’t make money off of labs. I also prefer to be cash based for lab work, regardless of the insurance rules. I cannot tell you how many patients I have who sometimes use their insurance for lab services at other providers offices, but get hit with a huge bill because their insurance decided not to cover it. When we do cash labs, I get to tell you the EXACT price, and there are no bills later. Labs are paid for by the client with check or credit card, depending on the lab.
Do you work with insurance?
I do not take insurance for my visits. Not taking insurance (many states NDs/NMDs cannot anyways) allows me to give you the care you deserve, as I am not dictated by an insurance company what I can and cannot do.
Do you work with XYZ condition?
I posted a list of the issues I most commonly treat here.
Do you offer trades or any discounts on your visits or offer a sliding scale?
No, and this is actually illegal. I do not offer a sliding scale at this time. I am very budget conscious, and strive to have open conversations with patients about their financial situation. I understand that it is more expensive to see a Naturopathic doctor, and many of my patients need to “budget” to see me. I also prefer to work in a step-wise process with treatment, so if we determine that we need to run multiple lab tests to determine best steps for you for treatment, then we pick a test that will give you the greatest benefit first. Then we gradually, over the next few months, complete the other needed testing to get us the answers we need.
I don’t live in Idaho or California… how can I work with you?
Good news 🙂 I see clients all over the country, via phone or video call; USA only. To be able to work with me as an out of state client, you need to have your own PCP on the ground where you live, who will be responsible for ordering labs for you, and/or prescribing medications. I cannnot order lab work or order prescriptions for distance clients that live in other states. We work with your doctors in your state to make this happen. I can guide you with your health and coordinate with your doctor. I can make many recommendations for you regarding your health, but it is in an educational capacity only.